Frequently Asked Questions
Everything you need to know about your Jorvik Tricycle journey.
How are Jorvik Tricycles delivered and do they require assembly?
Most of our tricycles are delivered 90% assembled in a large box. You will typically need to fit the handlebars, saddle, and pedals. For those who prefer a ready-to-ride experience, we offer a 'Professional Build and Delivery' service where a technician assembles and tests the trike before it reaches your door.
What is the typical range of a Jorvik electric tricycle on a single charge?
Range varies depending on the model, battery capacity, and terrain. On average, our electric tricycles provide between 30 to 45 miles of assisted travel. Factors such as rider weight, wind resistance, and the level of pedal assist used will influence the final distance.
Do you offer a warranty on your products?
Yes, all Jorvik Tricycles come with a comprehensive 12-month warranty covering the frame and electrical components against manufacturing defects. We also stock a wide range of spare parts to ensure your tricycle stays on the road for years to come.
What is your return policy if the tricycle isn't right for me?
We offer a 14-day return policy for unused tricycles in their original packaging. If you have any concerns about fit or stability, we recommend contacting our support team first to discuss adjustments or to arrange a test ride at one of our authorized showrooms.
Are your tricycles suitable for people with mobility or balance issues?
Our tricycles are specifically designed to provide superior stability compared to traditional bicycles. With three wheels on the ground, they do not require balance to remain upright, making them an excellent choice for riders with limited mobility, inner-ear issues, or those who simply want a more secure riding experience.
Do you offer financing options for larger purchases?
Yes, we partner with leading finance providers to offer flexible payment plans, including 0% interest options and monthly installments, allowing you to spread the cost of your new Jorvik Tricycle over a period that suits your budget.